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Frequently Asked Questions
Yes, a non-Indonesian may join as a member. Membership is open to all nationalities residing in any country.
Yes, you may join as a member although you live overseas. Membership is open to all nationalities residing in any country.
Please refer to the membership page for information on member benefits.
Preference will be given to members on a first come first served basis upon payment.
Please fill in the e-form in the membership page and submit proof of payment.
No. Only online applications are accepted.
Membership is for a lifetime.
Your membership card will be posted to you immediately upon confirmation of membership payment. Delivery time will depend on postal services.
Rp 600k – it is a one-time joining fee.
There is no renewal fee. There is a one-time joining fee of Rp 600k.
Payment is by online bank transfer or credit card. Please refer to the membership page for payment details.
No. As stipulated in the membership terms and conditions, even if you wish to cancel your membership, the membership fee will not be refunded.
No. Each person can only register as member once
You can access the site immediately after membership fee payment is confirmed.
If you have completed the registration process but have not made the payment, your registration will remain provisional. Please login with the email address and password you registered, select your preferred payment method and make the payment. Once payment has been confirmed, your membership registration will be complete.
1) The email has been automatically sorted as spam: Please check all inboxes including the spam folder.
2) The correct email address has not been registered: Please check the registered email address details on MyPage.
3) Settings for receiving emails from specific domains or addresses: Please set up your device to receive emails from this site. The method for setting up your device differs depending on the device you are using, so please check for yourself.
If your device or email has changed:
Your email address will still be valid as a login ID even though you have changed your device. If you remember the email address you used to register as a member, please enter it. If you have changed your email address but have not made changes on MyPage, please use the email address you used to register as a member.
If you have forgotten you login details:
We will need to verify your identity, so please contact us and fill out the form
Reset you password as follows:
Input errors:
Check for input errors such as capital letters and lowercase letters.
The email address may be incorrect:
Please check that you have input the email address you used to register as a member or if you had changed your email address, it is the new email address you changed to in MyPage.
The password may be incorrect:
Please set a new password from ‘Forgot your password?’
If the above does not resolve your issue, please contact us and fill out the form
Please change your name in MyPage. Only the last name/surname can be changed.
*Please note that we cannot accept name changes resulting in a different person being registered. Changes are not possible even for family members.
Yes, you can change your birth date. Please go to your MyPage
Yes, you may make changes in MyPage
Please contact us and provide the following details :
1) Message
2) Name
3) Membership number
4) Date of birth
5) ID number
6) Telephone number used when registering as a member
7) Email address used when registering as a member
7) Reason for cancelling membership
*Please note that the membership fee will not be refunded.
No, you may not.
Please send it to:
(03909) 서울특별시 마포구 상암산로 38, 14층
14F, 38, Sangamsan-ro, Mapo-gu, Seoul, Republic of Korea
You may contact us and send your enquiries and/or comments. here


